System Diagnosis
External outdoor temperature sensor fault (open/shorted).
American Standard | AC and Heat Pump
Error Code Red 13 Flashes
Troubleshooting guide for the American Standard AC and Heat Pump system fault Red 13 Flashes.
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Disclaimer: This information is for general reference. Error codes can vary by model and production year. Always refer to your machine's specific manual and the information printed on the unit itself.
Potential Causes & Solutions
- If an auxiliary outdoor sensor is installed, check its wiring.
- Replace the sensor if needed.
- If no separate sensor exists, a technician should examine the control board.
Verify Before Replacing Parts
- Confirm the exact American Standard model family and ac and heat pump context before acting on a generic code description.
- Verify the sensor or thermistor reading against the expected range for the current operating condition.
- Check the sensor harness and board connection before condemning the sensor itself.
- After the correction, run the system long enough to confirm the code does not return under normal load.
Field Signals to Confirm
What usually confirms it
Sensor values that do not match the operating condition or drift when the harness is moved.
What can fool you
A control board issue can look like a failed sensor if the reference voltage or connector is unstable.
When to Escalate the Call
- Sensor values remain unstable after connector and board checks.
- The model uses a proprietary sensor curve you cannot verify confidently in the field.
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