Support area
Diagnosis
Start diagnoses, input symptoms, ask follow-up questions to AI, and export PDF reports.
Diagnosis
Create, edit, and export diagnosis reports
Explain report generation, language selection, editing, PDF export, sharing, and disabled export states.
DiagnosisAsk follow-up questions with Keep Asking
Explain how Keep Asking works inside a diagnosis, what to ask, why it can be disabled, and how token limits apply.
DiagnosisWork through a guided diagnosis
Explain candidate issues, inspection steps, readings, notes, undo, reset, pause, finish, and progress saving.
DiagnosisWrite a better symptom and choose a system type
Help technicians write useful diagnosis prompts, choose the right system type, and use typed or voice input safely.