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Model-specific error code lookup, offline

A blinking fault code is the fastest path to the actual problem — as long as the meaning you get back belongs to the unit in front of you, and you can get it without a signal.

The problem

Fault code tables live online, so with no signal you are down to a photo of the code, a guess, or a walk back to the truck to find a bar of service.

The bigger problem is that codes are usually looked up by brand. The same code can mean different things on two units from the same manufacturer, and a brand-level answer sends you chasing the wrong circuit.

Codes matched to the model number

We are moving fault code data down a level: keyed to model number, not shared across a brand.

  • Enter or scan the model number and get the code list that actually applies to that unit
  • Wider coverage than today — more manufacturers, more models, and more of each model’s codes
  • Where a manufacturer really does share a code table across a series, it says so rather than guessing
  • Jump from a code straight into the diagnostic steps for that model

Works with no connection

The code data for equipment you work on gets cached on the device, so a lookup resolves locally and the workflow does not stop in a mechanical room.

  • Search by model and code with no signal
  • Cache refreshes quietly whenever the app has a connection

Have a request?

Tell us how this should work on your calls.

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