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ACL

ACLogics Certified HVAC Diagnostics

Professional Field Service Documentation
REPORT #ACL-2026-14203 August 14, 2026 • 2:45 PM

1. Customer & Equipment Identification

Service Address: 742 Evergreen Terrace, Springfield
Customer Contact: Homeowner (555-0199)
Lead Technician: J. Martinez (#Tech-402)
Equipment: Goodman 13 SEER Split Heat Pump
Model: GSZ130241BC • Tonnage: 2.0 Tons
Serial: 1203847291 (Manufactured: March 2012)

2. Diagnostic Findings & Plain-English Explanation

Primary Issue: The outdoor condenser fan operates normally, but the compressor was completely inoperative. Electrical metering revealed the dual run capacitor measured 0.0 microfarads (Herm to C) against factory rating of 35.0 microfarads, causing electrical failure of the startup circuit.

Why it matters: Replacing the failed capacitor prevents high inrush amperage surges and restores full cooling/heating operation without replacing the expensive compressor motor.

3. Work Performed & Verification

  • ✓ Discharged and safely removed failed OEM dual run capacitor.
  • ✓ Installed new heavy-duty 35/5 MFD 440V run capacitor with 5-year warranty.
  • ✓ Tested compressor running load amps (RLA): 11.2A (Well within nameplate limit).
  • ✓ Verified temperature split (Delta T): Return 75°F / Supply 55°F (20°F split - Excellent performance).

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