Simple, Transparent Pricing

Choose Pro Plan if you're an independent technician. Choose Team Plan if you're a shop that wants one company invoice, shared diagnostics, and unlimited tokens for everyone — $99/month for up to 5 members, $199/month for up to 10. Above 10 members, or if you need master-tech consultation and custom integrations, talk to us about the Insight Plan.

Yes. You can upgrade or downgrade at any time as your needs change.

Under 30 seconds. Unlike traditional phone support where you might wait on hold for 10–20 minutes, ACLogics tells you what to check next as soon as you enter what you see on the unit. You finish the job faster and move to the next.

The Insight Plan is quoted, not sold by the seat. Tell us how your company runs and how many technicians you have, and we price around that. Contact us to get a quote.

Yes. The Insight Plan is designed to be flexible. We can work with your leadership team to tailor data reporting, custom coordination tools, and specific feature integrations that match how your company actually operates.

For Insight Plan subscribers, yes. You get a direct line to HVAC experts who can assist with complex equipment diagnoses via live chat or call. It’s like having a senior lead technician available for your team during business hours (Central Time).

No. Submit your EPA Section 608 certificate (U.S.) or ODP or equivalent certificate (Canada) to use diagnosis. Open Account → EPA or equivalent, take or choose a photo, then tap Submit Certificate. Read the certificate guide. We securely store all certificate information, including your photo and details, use it only to verify your certification, and never share it with third parties.

A free account lets you run 2–3 full diagnostic calls before you pay anything: you get 50,000 permanent tokens on sign-up, and they never expire or reset. Tokens cover guided diagnosis, Step Chat, and reports. Pro plans add 500,000 tokens every month. Unused Pro tokens roll over automatically and have no expiry while Pro stays active. If you cancel, unused Pro tokens are removed after Pro ends, and permanent tokens are always kept. Team and Insight accounts get unlimited tokens on every AI service for every member — there is nothing to track and nothing to top up.

Yes. You can top up anytime directly in the mobile app with a $6.99 instant token refill pack that never expires. Every account gets the same 100,000 permanent tokens per pack, whether you are on Free or Pro. Team and Insight members do not need it — their tokens are unlimited.

You don't pay for a step that failed. Tokens are only deducted for steps that complete. Retried or failed intermediate steps cost 0 tokens. If a diagnosis cannot be generated, exactly 0 tokens are charged.

The Team Plan has two tiers: $99/month for up to 5 members and $199/month for up to 10 members. It's one flat price for the whole account, not a per-seat charge, so adding a technician inside your tier costs nothing extra. Crossing 5 members moves you to the second tier. If you need more than 10 members, get in touch and we'll quote your shop. Planning that jump from 5 to 10? Read why growing past five technicians is harder than it looks.

Yes. You can start a 7-day free trial directly at team.aclogics.com with no credit card required, invite your technicians, and test full team workflows before setting up company billing.

Available on our Team and Insight plans, this allows a business to manage one single payment for the whole shop. Team pricing is a flat monthly price for your tier — $99 for up to 5 members, $199 for up to 10 — so adding or removing a technician inside your tier does not change the bill.