What It Means
- Defrost time > 20 minutes

Zone controller
The defrost board should never allow a defrost for greater than 20 minutes. If this error occurs, check the outdoor unit to see if it is stuck in defrost mode. The zone control system will use the backup heat during this error and not the heat pump.
Defrost time > 20 minutes
HARMONY III, X9953
Continue in ACLogics with guided diagnosis for your equipment and symptoms.