Support
Send feedback or report an app problem
Open the feedback form, include useful troubleshooting details, and avoid sharing sensitive information.
Use the in-app feedback form when ACLogics behaves unexpectedly or when you want to suggest an improvement.
Send a report
- Open the Account tab.
- Select Feedback & Suggestions.
- Describe what you were trying to do, what happened, and what you expected.
- Include the exact message shown and a screenshot when it is safe to share.
- Submit the report.
For a diagnosis or report problem, include the system type, diagnosis or report status, approximate time, and the section that is wrong. For sync problems, include whether you were using a Personal or Team account and whether the phone was offline.
Do not include passwords, verification codes, full card numbers, customer secrets, or photos containing unrelated people or private site information.
If the feedback form does not work
Email [email protected] with the same details. For an active safety issue, follow your company’s field escalation and manufacturer procedures instead of waiting for app support.
Need support?
Email ACLogics with the issue details.
Include the account email, device model, app version if known, screenshots, and the exact message shown.