Support area

Tools

Use error codes, nameplate scans, duct calculators, and other troubleshooting utilities.

Choose Scan Free or Scan Pro for a nameplate

Choose the right scan, understand the token amount shown, and recover from timeouts or unavailable photos.

Estimate duct airflow in the field and compare it with a system airflow target.

Open the right calculator, nameplate scan, warranty lookup, or manufacturer manual and know what to do if a link fails.

How to scan a nameplate with OCR, attach it to a diagnosis, reuse previous scans, and manage nameplate data.