Team plan tiers, billing, and invoices

Admins manage the team subscription from Members & Billing at team.aclogics.com. Personal Pro subscriptions are separate and are covered in Plans, token limits, and subscriptions.

The two team tiers

Both tiers include unlimited tokens on every AI service for every member, so there is no allowance to monitor and no refill packs to buy.

A 7-day free trial (no credit card required) is available to new organizations.

Your member count is current members plus pending invitations. Admins count as members — every login in the organization does.

If your company needs more than 10 members, email [email protected] and we will quote your shop.

What changes your bill

The price covers the account, not each person. Inviting, removing, or replacing a technician inside your tier does not change what you pay.

Your bill changes when you move between tiers. Growing past 5 members moves you to the 10-member tier. If your roster shrinks back, remove the members you no longer need before the renewal date shown on the dashboard so the next period is billed at the lower tier.

There is no pause option.

Payment methods, invoices, and receipts

Payments are processed securely by Stripe using credit or debit cards. ACLogics does not see or store your full card number.

The portal shows your next charge and renewal date. It also provides PDF invoices, and ACLogics emails a receipt after each successful charge.

Failed payments

Stripe retries failed charges and emails the billing contact. Update the card in the portal before the subscription lapses. If it lapses, members have limited organization access until the subscription is active again.

Cancel the subscription

Cancel from Members & Billing. The subscription remains active until the end of the current billing period.

At the end of that period, the organization’s members are no longer covered. Members’ personal accounts and personal data are unaffected. Work created in the organization stays with the organization.

Removing an individual member is different: their organization access ends immediately. See Invite and manage team members.

If billing details will not load

If the portal shows Billing information is temporarily unavailable, reload after a moment. Member management still works, but do not rely on the displayed costs or renewal figures until the warning clears. If it persists, email [email protected] with your organization name.