Invite and manage team members

Admins manage members from Members & Billing at team.aclogics.com. Technicians work in the mobile app and cannot open the admin portal.

Choose a role

Your team price is a flat monthly amount for the account — $99 for up to 5 members, $199 for up to 10 — so the only thing roles change is what a person can do, not what you pay.

If a shop owner needs to manage the team and also do field work, a single Admin account covers both.

Invite someone

1. Open Members & Billing and select Invite.
2. Enter the person’s email address and choose Admin or Technician.
3. Send the invitation.

The invitation is tied to that exact email address. A pending invitation counts towards your tier’s member limit as soon as it is sent. If you are already at the limit for your tier, move up a tier before inviting.

The invited person can accept from the email or the in-app notification. They must sign in with the invited address; a different address, including an Apple sign-in that resolves elsewhere, will not match.

Revoke an invitation

Select Revoke on a row marked Pending. The invitation is withdrawn and the place it held becomes available for someone else.

See Team plan tiers, billing, and invoices for how tiers affect your bill.

Change a role

Change the role from the member’s row in Members & Billing.

• Every member counts the same towards your tier, whatever their role.
• An Admin cannot use most organization functions in the mobile app, including creating diagnoses or opening their Technician history. Changing them back restores access to that existing history.
• Changing an Admin to Technician removes their portal access immediately.

Remove a member

Remove the person from their row in Members & Billing. Their organization access ends immediately, but their personal account and personal data are unaffected. Work they created in the organization stays with the organization.

There is no pause option. For extended leave, either keep the member in the organization or remove and re-invite them later. Removing someone frees a place in your tier straight away, but it does not refund the current billing period.

Leave an organization

Members can leave from their profile in the portal or app. Organization access ends immediately, and organization data cannot later be transferred into a personal account. Export any reports you are permitted to keep before leaving.

Data ownership

Always check the active account before starting work. Jobs created in a personal account cannot be merged into an organization later.