Team and billing

Set up an ACLogics team

Create your organization, subscribe, and get your first technicians working.

Team accounts are created and managed by an Admin at team.aclogics.com. Technicians work in the ACLogics mobile app and do not need the admin portal.

1. Create the organization

Sign in using the email address that should own the organization. On the Welcome screen, choose Yes, Create Organization, enter the company name and an optional logo, then select Create organization.

This first account becomes the organization’s Admin and counts as one of the members included in your tier. If the portal says you have reached your organization limit, email [email protected].

[!TIP] An owner who manages billing and also runs diagnoses can use a single Manager account for both field work and team management.

2. Subscribe and Start Your Free Trial

Choose the team plan to start your trial. The essentials are:

  • 7-day free trial with no credit card required
  • $99 per month for up to 5 members
  • $199 per month for up to 10 members
  • Unlimited tokens on every AI service, for every member
  • More than 10 members? Email [email protected] for a quote.

The price covers the whole account, not each person, so inviting a technician inside your tier does not change the bill.

For renewal and invoice details, see Team plan tiers, billing, and invoices.

After starting your plan, the portal may show Activating your subscription… for a few seconds. Stay on the page. If it lasts longer than about 30 seconds, use Try again rather than repeating checkout. See Team account troubleshooting if it still does not clear.

3. Invite technicians

When the dashboard loads, open Members & Billing and invite each technician using the email address they will use in ACLogics. A pending invitation counts towards your tier’s member limit.

See Invite and manage team members for role choices, member limits, and invitation troubleshooting.

4. Have technicians join in the app

Each technician accepts the invitation and signs in to the mobile app with the exact invited email address. They can then use the bottom Account tab to switch from their personal account to the organization.

Work is owned by the account context in which it is created, so technicians should confirm that the organization is active before starting a job.

Setup checklist

StepWhereWho
Create the organization and subscribeAdmin portalAdmin
Invite team membersMembers & BillingAdmin
Accept the invitationEmail or appTechnician
Switch to the organizationApp → AccountTechnician

Need support?

Email ACLogics with the issue details.

Include the account email, device model, app version if known, screenshots, and the exact message shown.

Email support